The Quality Of Care For Elderly People Given By The Nhs

Intro Using a case study which was highlighted in a report presented by the Parliamentary and Health Service Ombudsman (2011), I will be identifying and reflecting on issues raised in the complaint concerning the quality of care for elderly people given by the NHS. Throughout this assignment, I will be using a wide variety of research sources in order to evaluate my own personal and professional developments in accordance to the Nursing and Midwifery Council (NMC) Code (2015). The NMC sets out professional standards and guidelines that nurses and midwives should adhere to in order to practice and maintain a high quality of care to patients. Within this assignment, I will be using Bortons’ (1970) framework as a structure to my reflection on issues identified in the case study. This useful reflective model consists of three main components; ‘What’, ‘So what’ and finally ‘Now what’. Bortons’ model is highly recommended by Jasper (2003) as a useful model, particularly for student nurses, as it allows beginner practitioners to reflect on their practice in an analytical manner. In order to protect the identity of the patient’s case in which I will be utilising, for the purposes of this assignment the patient will be referred to as Mrs H. What Mrs H was a highly intelligent woman who was able to live independently in her home until the age of 88. Due to being partially blind and deaf, Mrs H relied on using British Sign Language and deaf-blind manual to communicate. Her next of kinShow MoreRelatedThe Correlation of Health Plan Surveys Essay1133 Words   |  5 PagesThe Correlation of Health Plan Surveys and Quality Standards The standards of care makes a real difference to the quality of our lives, whether we are the patients or the relatives of those who are. 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